Some law firms have teams or partners that work on cases together, while others assign cases to one attorney, and they are the only one who handles it. Clients, naturally, may also have a preference here or at least may want to know what to expect. Make sure that you provide this question and answer it honestly.
People may not know what they need to bring with them, or that they need to bring anything at all. Of course, the exact paperwork or documents you need may vary depending on the specific claim or case they have, but you can at least provide a general answer here. Let them know that they should bring any relevant paperwork, their ID, any existing legal documentation (including police records), and so forth.
The statute of limitations on a product injury lawsuit in Ohio is two years, while in Florida, people have up to four years to file.